A recent survey conducted by Accountemps, a staffing service for temporary accounting, finance, and bookkeeping professionals, found fifty-nine percent (59%) of employees reported working for a micromanger at some point in their careers. This constant meddling in the minutiae of everyday work has a negative impact on most workers. Of those surveyed , sixty-eight (68%) said it decreased their morale and fifty-five percent (55%) said it hurt their productivity. Do yourself and your employees a favor. Don’t sweat the small stuff and trust your team.
IntelliResponse, a supplier of virtual technology, polled 1,000 adults online to find out what kind of relationship they wanted from companies they bought goods and services from. Fifty-nine percent (59%) wanted an efficient , transactional relationship, while twenty-four percent (24%) preferred personalized service with friendly and knowledgeable staff. Where do these consumers go for product/service advice?
*Company Website 68%
*Social Media 10%
*To the Store 10%
*Pick up the Phone to call 6%
*Mobile App 4%
A study recently released by the Pew Internet Research Project found that Baby Boomers and Seniors are increasingly using the Internet. Some key findings from the study include:
*53% of Americans 65+ use the internet. Of that 53%, seventy percent (70%) use it on a daily basis.
*Baby Boomers (47-65 years) spend 27 hours weekly on the Internet
*27.4 million adults 55+ engage in social networking
* One in three seniors use social media.
R-E-S-P-E-CT. Aretha Franklin got it right. A 2015 survey from the Society for Human Resource Management found seventy-two percent (72%) of employees rank “respectful treatment of all employees at all levels” to be the most important factor in job satisfaction. Other factors include: trust between employees and senior management(64%), benefits (63%), pay (61%), and job security (59%). Six hundred human resource managers responded nationwide.
The Kaufman Foundation, a nonprofit dedicated to entrepreneurship and education, conducted a study of women entrepreneurs. These women owned businesses number 8 million and account for 16% of all U.S. firms. A profile reveals—
*The average age is 44.8
*38% had previous start-up experience
*10% have a high school education or less
*41% have some college
*29% have a college degree
*19% have a postgraduate degree
*20% own a business with $100,000+ in revenue, three years after starting
*2% own a business with 1 million+ in revenue
Only 51% of small businesses have a website according to statistics provided by SCORE, Those that do have a website are not built for success—–
*27% do not provide a telephone number
*68% do not have an email address on the home page
*82% do not have social media accounts
*93% are not mobile compatible
A webpage is critical for success. An incredible 97% of consumers search online for products/services. More importantly, 91% have visited a store because of an online experience. Four out of five consumers have used a smartphone to shop. Get connected.
A 2015 Citibank survey of small business owners found ownership has these perks—–
*Being your own boss 79%
*Making strategic decisions 77%
*Close relationships with customers 73%
This was a multiple response survey.