A recent survey conducted by Accountemps, a staffing service for temporary accounting, finance, and bookkeeping professionals, found fifty-nine percent (59%) of employees reported working for a micromanger at some point in their careers. This constant meddling in the minutiae of everyday work has a negative impact on most workers. Of those surveyed , sixty-eight (68%) said it decreased their morale and fifty-five percent (55%) said it hurt their productivity. Do yourself and your employees a favor. Don’t sweat the small stuff and trust your team.
Archive for May, 2015
IntelliResponse, a supplier of virtual technology, polled 1,000 adults online to find out what kind of relationship they wanted from companies they bought goods and services from. Fifty-nine percent (59%) wanted an efficient , transactional relationship, while twenty-four percent (24%) preferred personalized service with friendly and knowledgeable staff. Where do these consumers go for product/service advice?
*Company Website 68%
*Social Media 10%
*To the Store 10%
*Pick up the Phone to call 6%
*Mobile App 4%
A study recently released by the Pew Internet Research Project found that Baby Boomers and Seniors are increasingly using the Internet. Some key findings from the study include:
*53% of Americans 65+ use the internet. Of that 53%, seventy percent (70%) use it on a daily basis.
*Baby Boomers (47-65 years) spend 27 hours weekly on the Internet
*27.4 million adults 55+ engage in social networking
* One in three seniors use social media.
R-E-S-P-E-CT. Aretha Franklin got it right. A 2015 survey from the Society for Human Resource Management found seventy-two percent (72%) of employees rank “respectful treatment of all employees at all levels” to be the most important factor in job satisfaction. Other factors include: trust between employees and senior management(64%), benefits (63%), pay (61%), and job security (59%). Six hundred human resource managers responded nationwide.