Small Business is our Business

IntelliResponse, a supplier of virtual technology, polled 1,000 adults online to find out what kind of relationship they wanted from  companies they bought goods and services from.  Fifty-nine percent (59%) wanted an efficient , transactional relationship, while twenty-four percent (24%) preferred personalized service with friendly and knowledgeable staff. Where do these consumers go for product/service advice?

*Company Website             68%

*Social Media                      10%

*To the Store                       10%

*Pick up the Phone to call    6%

*Mobile App                          4%

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